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Terms & Conditions

Terms and Conditions

By accessing our website, mobile application or services (collectively referred to as "Services"), you agree to be bound by the following Terms and Conditions.

1. Acceptance of the Terms

These Terms and Conditions govern your relationship with us, including any claims for losses or damages that may arise from using our Services. By registering an account on our platform or otherwise accessing our Services, you acknowledge that you have read, understand, agree to be bound by these Terms and Conditions.

2. Eligibility Requirements

To use our Services, you must be at least 18 years old (or the age of majority in your jurisdiction), possess a valid email address, and meet all applicable laws and regulations. We reserve the right to restrict access to anyone we suspect is below this minimum age or has not met other eligibility requirements.

3. Geographic Restrictions

We do not accept registrations from residents of certain jurisdictions where gambling may be prohibited by law. For more information on restricted countries or regions, please refer to Section 12.

4. Account Registration Rules

To register an account with us, you must provide accurate and complete personal details during the registration process. We reserve the right to verify your identity through approved third-party services before activating your account. Please see our Identity Verification Policy for more information on how this works.

5. One-Account-Per-User Policies

We limit each user to having one active account with us at any given time. Accounts created using shared IP addresses or otherwise attempting to circumvent these restrictions will be treated as fraudulent and may result in permanent closure of accounts.

6. Identity Verification and KYC

As part of the registration process, we reserve the right to ask for identification documents from you. We use approved third-party services to verify your identity before activating your account. You agree that by registering an account with us, you authorize these services to collect and store personal data as necessary.

7. Account Accuracy Obligations

You are responsible for keeping your account information up-to-date at all times, including any changes in address or financial details. Failure to do so may result in delays or losses resulting from incorrect payment processing or communication breakdowns.

8. Account Security Responsibilities

We recommend that you use strong and unique login credentials for each of our Services and keep them confidential at all times. You acknowledge that unauthorized access to your account by third parties is solely the result of user error or negligence on your part, subjecting you to full liability under these Terms and Conditions.

9. Login Credentials and Password Protection

You are responsible for protecting your login credentials from unauthorized use or disclosure. If someone gains unauthorized access to our Services using your credentials, you will be liable for any resulting losses or damages incurred up to the maximum payout cap as specified in Section 14.

10. Restricted Behaviour and Prohibited Activities

You may not engage in the following behaviors on our platform:

  • Promote underage gambling
  • Facilitate money laundering or other financial crimes
  • Use software that artificially manipulates gameplay outcomes
  • Participate in group betting syndicates
  • Make excessively aggressive bets

Such behavior will result in account restrictions, suspension or permanent closure at our discretion.

11. Bonus and Promotion Rules

Bonuses awarded by us are subject to standard wagering requirements (typically 20x-50x of bonus amount) before withdrawal is allowed. You may withdraw only the winning balance net of any outstanding bonuses once these conditions have been met in full. Please review our Promotions Policy for more information on available incentives.

12. Geographic Restrictions

We operate from within jurisdictions where online gaming is legal and regulated by the Kahnawàke Gaming Commission (KGC). Certain countries or regions are restricted due to laws and regulations in place at any given time, which you agree not to attempt bypass using our Services.

  • Acceptable Countries:
    • Canada
    • Selected Latin American countries
    • Other eligible territories where KGC-licensed online gaming is allowed

Restricted Countries:

  • Some US states (specific details on restrictions vary)
  • Certain EU countries
  • High-risk jurisdictions or those with non-compliant laws governing online gaming

13. Responsible Gambling Expectations

We support responsible gaming practices and require all users to familiarize themselves with our Responsible Gaming Policy before using the Services.

You acknowledge that excessive betting can result in financial difficulties, social isolation, or other mental health concerns associated with problem gambling. We encourage you to seek advice from addiction specialists or counseling services if necessary.

14. Suspension or Closure of Accounts

We reserve the right to restrict access, suspend accounts, or close user accounts at any time for breaches of our policies, rules and these Terms & Conditions. This decision is final, binding on both parties in all disputes arising under this agreement.

15. Technical Interruptions or Voided Gameplay

In rare instances where technical malfunctions occur outside the control of either party (e.g., server downtime), we may void resulting bets, credit losses back to players or compensate users for inconvenience caused. Please refer our Customer Support for more information in such situations.

16. Intellectual Property and Platform Ownership

All content, including but not limited to website designs, logos, trademarks and source code, is owned exclusively by Kahnawake Bingo. Any reproduction of these materials without prior consent from us will be treated as copyright infringement subjecting users or third parties involved to financial penalties up to $1000.

17. Limitation of Liability

To the maximum extent permitted under applicable law, we disclaim all liability for losses resulting from our Services including but not limited to any direct, indirect, incidental, special, consequential damages or other liabilities arising in connection with your use of these services whether in breach of contract or otherwise.

18. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time by updating this page without prior notice. Please review our website regularly for changes as they become effective immediately upon posting, replacing all previous versions.